30 Day Return Policy
Please contact customer service if you're considering a return. You must communicate (call or email) with a customer service representative about the condition of your items and to receive an RMA number (Return #). We will do all that we can to facilitate the return based on the condition of the items you'd like to return.
Please check your order immediately after receiving it so that if a return or replacement is necessary you will have the correct items as soon as possible. Any item can be returned if initiated within 30 days of purchase, and the product is unopened/unused. Return shipping is not covered by YHS.
We advise that you open and inspect only one item first (1 of 5 pulls, for example), as we do not guarantee a refund for non-resalable items.
A few items do require a restocking fee. If this is the case, that amount will be deducted from the credit you receive when the items are returned. Please ask the customer service representative about possible restocking fees.
Your refund will be issued as soon as possible. Please allow 5-10 business days for return processing.
- Initiate Return: Call (877) 514-7088 or email email@example.com and request an RMA number. Please include this number on or with your return package.
- Shipping: Ship the items back to the address as instructed by your customer service representative. You are responsible for return shipping costs. It is advised that you use insured or delivery confirmed shipping, as a lost package may not be refunded. Please allow ample time for the package to be received based on your shipping method (7-10 days.)
- Refund: You will receive your refund once the items have been received by Your Home Supply and the quantity and condition are verified. We will refund you via the method you used for purchase. Your credit should be received within 5-10 days of our receipt or notification of the return items.
Return of Damaged or Incorrect Goods
We understand that you are not responsible for receiving damaged or incorrect goods on your order and we hope this never happens. If it does, please tell us immediately and we will replace the items with no charge to you.